Wednesday, November 4 | 8:00 am - 12:00 pm
IC01     Damage Analysis of Advanced Automotive Systems (DAM07)  -- Premier!
As vehicle technology advances, manufacturers are developing features that offer greater safety and convenience to the vehicle owner. Systems that detect vehicles in blind spots, assist with night vision, assist with parking, and help control the vehicle all contribute to the safety and comfort of the driver. As owners become more reliant upon these innovations, identifying vehicles that have them and ensuring the systems are working properly following a repair is important in terms of vehicle safety, customer satisfaction, and liability.
IC02     Overview of Cycle Time Improvements for the Collision Repair Process (CYC01) In today’s business environment, efficiency is essential to bottom line performance and improving cycle time is one of the most powerful ways to increase efficiency. An understanding of how cycle time impacts both the customer experience and the overall success of the business isn’t just a management issue, but is a concern for the entire organization, as everyone must work together to continuously improve. This course helps the student identify the “time bandits” that can affect business along with ways to improve processes and customer relations.
IC03     Vehicle Technology and Trends 2010 (NEW10) As technology evolves, keeping pace with change is important in both completing a safe repair and in doing so efficiently. Changes in vehicle makers’ repair procedures and instructions, the use of new materials, and changes in government regulations all play a contributing role in a shifting environment. From electronic park-assist systems and collision-warning systems, to innovations in paint materials and new construction materials, keeping up with today’s technology can be seen as a challenge. Being able to identify trends is a key to success in a world of change.

Wednesday, November  4 | 1:00 pm - 5:00 pm
IC04     Collision Repair for General Motors Vehicles (GEN03)  -- Premier!
General Motors has held a presence in the North American automotive market for more than a century and their vehicles make up a significant share of those on the road today. GM knows that the quality of their product needs to reflect even after a repair, and their procedures ensure that the integrity of the vehicle is not compromised. Understanding the vehicle-specific procedures that are unique to GM vehicles is important in ensuring a complete safe repair.
IC05     Collision Repair for Select Vehicles (POP01) It’s no surprise that the most popular vehicles on the road are likely to be the same vehicles arriving in a collision repair facility. A recent survey revealed that over half of the vehicles being repaired today are less than three years old and that over three quarters of those individuals involved with the repair find that a level of familiarity with these newer vehicles can be a challenge. Advancements in electronics, construction materials, restraint systems, panel attachment methods, and the tools required to achieve a complete and successful repair are all part of an ever-changing landscape.
IC06     Waterborne Products, Systems, and Application (REF07) Waterborne refinishing products are quickly emerging as part of today’s technology because of their more positive impact on the environment. Understanding the difference between waterborne and solvent-borne products along with the benefits of using waterborne refinishing materials is necessary for any shop considering conversion to waterborne refinishing, as is the knowledge of proper disposal procedures for waterborne waste and types of assistance offered by paint companies to make the conversion successful. This course offers a look at the various types of waterborne refinishing materials and provides information about safety considerations and environmental concerns, as well as covering waterborne refinish systems, storage, waste disposal, and waterborne conversion issues. 

Saturday, November 7 | 8:00 am - 12:00 pm  
IC07     Damage Analysis of Advanced Automotive Systems (DAM07)  -- Premier! -- Encore Presentation
As vehicle technology advances, manufacturers are developing features that offer greater safety and convenience to the vehicle owner. Systems that detect vehicles in blind spots, assist with night vision, assist with parking, and help control the vehicle all contribute to the safety and comfort of the driver. As owners become more reliant upon these innovations, identifying vehicles that have them and ensuring the systems are working properly following a repair is important in terms of vehicle safety, customer satisfaction, and liability.
IC08     Collision Repair for General Motors Vehicles (GEN03)  -- Premier! -- Encore Presentation
General Motors has held a presence in the North American automotive market for more than a century and their vehicles make up a significant share of those on the road today. GM knows that the quality of their product needs to reflect even after a repair, and their procedures ensure that the integrity of the vehicle is not compromised. Understanding the vehicle-specific procedures that are unique to GM vehicles is important in ensuring a complete safe repair.
IC09     Vehicle Technology and Trends 2010 (NEW10) As technology evolves, keeping pace with change is important in both completing a safe repair and in doing so efficiently. Changes in vehicle makers’ repair procedures and instructions, the use of new materials, and changes in government regulations all play a contributing role in a shifting environment. From electronic park-assist systems and collision-warning systems, to innovations in paint materials and new construction materials, keeping up with today’s technology can be seen as a challenge. Being able to identify trends is a key to success in a world of change.

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Don't forget to check-out the I-CAR Technical Showcase with daily clinics scheduled throughout the three-day Expo.