|
DATE |
START TIME |
END TIME |
COURSE
CODE |
COURSE NAME |
INSTRUCTOR |
TRACK |
|
SUNDAY,
OCTOBER 10TH |
8:30 am |
10:00 am |
SU01N |
Understanding a Body Shop Owner's
Exposure to Potential Lawsuits
(AMI Accredited) |
Andrew J. Rodenhouse,
Attorney at Law |
 
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SU02N |
Measuring & Improving Performance
(AMI Accredited) |
Bernie Blickenstaff,
Collision Management Services |
 
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SU03N |
Reducing Structural Repair Bottlenecks |
Tim Morgan,
Celette North America |
 |
|
|
8:30 am |
11:30am |
SU04N |
Controlling Costs on Paint, Material &
Overhead
(AMI Accredited) |
Tony Passwater, A.E.I.I.
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|
SU05N |
Advanced Internet Marketing Techniques for Body Shops
(AMI Accredited) |
Angie Kilbourne
Automotive Service Association |
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SU06C |
Profit Structuring & Business Analysis
(AMI Accredited) |
Maylan Newton
Educational Seminars Institute |
|
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|
SU20C |
Realize the Profits of Service Information
Utilization
(AMI Accredited) |
Donny Seyfer
Seyfer Automotive |
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SU07C |
Toyota and Honda Factory Scan Tool Diagnostics & Testing - Part 1
(continued in the afternoon) |
John Thornton
Worldpac |
 |
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SU08C |
Hydrogen Fuel Cell Technology |
David Talavera
ACDelco |
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|
|
10:30 am |
12:00 pm |
SU09NC |
It’s OK to Brag – Marketing Through Public Relations
(AMI Accredited) |
Tony Molla
ASE |
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|
SU10N |
Understanding Continuous Improvement
(AMI Accredited) |
Mike Anderson
CollisionAdvice.com |
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|
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|
SU11N |
Proof Positive – Photo and Video Technology
(AMI Accredited) |
Keith Manich
Sterling Autobody Centers
Chad Seelye
Sterling Autobody Centers |
|
|
|
1:30 pm |
3:30 pm |
SU12NC |
What Do Women Want?
(AMI Accredited) |
Jody DeVere, AskPatty.com |
|
|
|
|
|
SU13N |
The New EPA Paint Regulation as Explained by Attorney
and Former Body Shop Owner
(AMI Accredited) |
Andrew J. Rodenhouse
Attorney at Law |
|
|
|
|
|
SU14N |
Compressed Air Requirements for Waterborne Paints |
Michael Camber
Kaeser Compressors
Rob Williams
Kaeser Compressors |
|
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|
SU15NC |
Sell the Sizzle – What Makes Your Company Stand Out?
(AMI Accredited) |
Jeremiah Wilson
Contact Point |
|
|
|
1:30 pm |
4:30 pm |
SU16N |
Advanced Production Management
(AMI Accredited) |
Bernie Blickenstaff
Collision Management Services |
|
|
|
|
|
SU17NC |
Employee Compensation and Incentive Plans That Work
The Best Pay Programs on Earth; Employee Compensation
and Incentive Programs
(AMI Accredited) |
Bob Cooper
Elite Worldwide, Inc. |
|
|
|
|
|
SU18NC |
Business Valuation and the Exit Planning Process
(AMI Accredited) |
Allen Oppenheimer
A.M. Oppenheimer, Inc. |
|
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|
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|
SU19C |
Plug Into the Internet for Car Count!
(AMI Accredited) |
Danny Sanchez
Autoshop Solutions |
|
|
|
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|
SU21C |
Toyota and Honda Factory Scan Tool Diagnostics & Testing - Part 2
(continued from the morning) |
John Thornton
WorldPac |
|
|
|
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|
SU22C |
Domestic Vehicle Security Systems Operation |
George Lesniak
CARQUEST Technical Institute |
|
|
|
3:30 pm |
5:00 pm |
SU23N |
Negotiation Skills: Key to Improved Your Profitability
(AMI Accredited) |
Andy Rodenhouse, Attorney at Law
Hank Nunn, HW Nunn & Associates |
|
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|
SU24N |
Improving Bottom Line Results Through
Safety and Loss Prevention |
Moderator: Daryl Allegree, Zurich |
|
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|
SU25NC |
Strategic Benefits of Female Business Ownership |
Moderator: Margaret Klinsport,
Allstate Insurance |
 |
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SU26N |
Standard Operating Procedures for Quality Control
(AMI Accredited) |
Shawn Collins
AAA Auto Salvage |
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SU27N |
Deploy Mobile Computing Devices to Enhance
Collision Repair Efficiency
(AMI Accredited) |
Chris Humphrey
Panasonic |
|
|
MONDAY
OCTOBER 11TH |
3:00 pm |
6:00 pm |
MO01N |
Paint Department Productivity
(AMI Accredited) |
Bernie Blickenstaff
Collision Management Services, Inc. |
|
|
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|
MO02NC |
When You Care They Know: Creating the Ultimate Customer
(AMI Accredited) |
Richard Flint, Richard Flint International |
|
|
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|
MO03NC |
Advanced Lawsuit Protection, Tax Reduction and
Estate Planning Strategies
(AMI Accredited) |
Larry Oxenham,
American Society for Asset Protection |
|
|
|
|
|
MO04NC |
Body Control System Diagnostics |
David Talavera, ACDelco |
|
|
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|
MO05C |
Green Bullets – Hybrid Vehicle Service (Part 1) |
John Forro, A.S.T. Training |
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MO06C |
Electronic Transmission Control Diagnosis |
Chris Chesney,
CARQUEST Technical Institute |
|
|
|
4:00 pm |
5:30 pm |
MO07N |
Walk the Walk, Talk the Talk:
Best Kept Secrets for Success in the Collision Industry
(AMI Accredited) |
Denise Caspersen,
Automotive Service Association
Gigi Walker,
Walker Autobody |
 |
|
|
|
|
MO08N |
Taking the Mystery Out of the Waterborne Changeover |
Moderator: Tony Passwater, A.E.I.I. |
|
|
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|
MO09N |
Negotiating With Insurers in DRP or Non-DRP Environments
(AMI Accredited) |
Mike McDonald,
Sterling Auto Body Centers
Dan Risley, Allstate Insurance |
|
|
|
|
|
MO10N |
Aftermarket Parts Distribution:
The Challenge of Getting a Quality Part |
Moderator: Bob Anderson,
CAPA Chairman |
|
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|
MO11C |
Customer Relationship Management: Using Integrated Marketing Strategies
(AMI Accredited) |
Frank Joel
Page One Publishing |
|
|
TUESDAY,
OCTOBER 12th |
7:30 am |
10:30 am |
TU01NC |
Stop Dreaming and Start Achieving - Discover the Leader
in You
(AMI Accredited) |
Bob Cooper, Elite Worldwide, Inc. |
|
|
|
|
|
TU02N |
Human Side of Lean Management
(AMI Accredited) |
Kathi Hanley, Murli & Associates |
|
|
|
|
|
TU03N |
The Mechanics of Estimating
(AMI Accredited) |
Mike Anderson
CollisionAdvice.com |
|
|
|
|
|
TU04NC |
Emerging A/C Technology and Service |
David Talavera, ACDelco |
|
|
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|
TU05C |
Green Bullets – Hybrid Vehicle Service (Part 2) |
John Forro, A.S.T. Training |
|
|
|
8:30 am |
10:00 am |
TU06N |
Leading Change…
(AMI Accredited) |
Amjad Farah, BASF Corporation |
|
|
|
|
|
TU07N |
Vehicle Technology Influences on
the Collision Repair Process |
Jason Bartanen, I-CAR
Bob Keith, CARSTAR |
|
|
|
|
|
TU08NC |
What Do Women Want?
(AMI Accredited) |
Jody DeVere, AskPatty.com |
|
|
|
|
|
TU09N |
Mechanical Damage Analysis |
Ken Kempfer
Fox Valley Technical College |
|
|
|
|
|
TU10NC |
2010 Year of the Woman Panel Discussion |
Moderator: Kristen Felder
Collision Hub |
|
|
|
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|
TU11NC |
Turning Problems into Opportunities
(AMI Accredited) |
Jeremiah Wilson
Contact Point |
|
|
|
|
|
TU12C |
Customer Relationship Management: Using Integrated Marketing Strategies
(AMI Accredited) |
Frank Joel
Page One Publishing |
|
|
|
|
|
TU13C |
Gasoline Direct Injection |
Richard Augustus
BG Products |
|
|
|
3:00 pm |
6:00 pm |
TU14NC |
Recruiting and Retaining Quality People
(AMI Accredited) |
Richard Flint
Richard Flint International |
|
|
|
|
|
TU15N |
Back to Basics – Sales and Marketing
(AMI Accredited) |
Hank Nunn
HW Nunn & Associates |
|
|
|
|
|
TU16C |
Successful Service Center Owners
Discuss Overcoming the Challenges of 2010 |
Moderator: Charlie Elder
Ray Gordon Brake Service |
|
|
|
|
|
TU17C |
Reprogram, Reconfigure & Remobilize -
J2534 Module Flashing |
Dave Hobbs, Delphi |
|
|
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|
|
TU18C |
Diagnostic Best Practices |
George Lesniak
CARQUEST Technical Institute |
|
|
|
4:00 pm |
5:30 pm |
TU19NC |
Successful Networking Strategies |
Moderator: Victoria Jankowski,
State Farm Insurance |
|
| |
|
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TU20N |
Introduction to Lean Auto Body
(AMI Accredited) |
Chris Ortiz |
|
|
|
|
|
TU21N |
Business Planning with Sound Market Analysis
(AMI Accredited) |
Amjad Farah
BASF Corporation |
|
|
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|
|
TU22N |
Turn Off Those Malfunction Indicator Lamps |
Donny Seyfer, Seyfer Automotive |
|
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|
TU23C |
Join the Social Media Conversation!
(AMI Accredited) |
Danny Sanchez
Autoshop Solutions |
|
|
|
|
|
TU24N |
Auto Glass as a Profit Center |
TBD |
|
|
WEDNESDAY,
OCTOBER 13TH |
7:30 am |
10:30 am |
WE01N |
The Visual Body Shop
(AMI Accredited) |
Chris Ortiz |
|
|
|
|
|
WE02N |
Outsell, Upsell and Close!
(AMI Accredited) |
Mike Anderson
CollisionAdvice.com |
|
|
|
|
|
WE03C |
Turn Phone Shoppers into Sales
(AMI Accredited) |
Maylan Newton
Educational Seminars Institute |
|
|
|
|
|
WE04C |
Reflecting on Your Image
(AMI Accredited) |
Aaron Clements
C and C Automotive |
|
|
|
|
|
WE05C |
F.R.E.D. Takes the Bus - C.A.N. Bus Diagnostics |
Dave Hobbs
Delphi |
|
|
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|
|
WE06C |
Mode $06 Diagnostics |
John Forro
A.S.T. Training |
|
|
|
8:00 am |
9:30 am |
WE07NC |
Developing My Personal Brand |
Moderator: Stacy Bartnik
CARSTAR |
|
|
|
|
|
WE08N |
Selling Your Business?
(AMI Accredited) |
Hank Nunn
HW Nunn & Associates |
|
|
|
|
|
WE09N |
Key Account Management
(AMI Accredited) |
Amjad Farah
BASF Corporation |
|
|
|
|
|
WE10N |
Electrical Troubleshooting After the Collision Repair |
Ken Kempfer
Fox Valley Technical College |
|
|
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WE11N |
Auto Glass Replacement & Repair
Opportunities for Your Shop |
TBD |
|
|
ADD-ON EDUCATION |
|
|
|
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|
SATURDAY,
OCTOBER 9 |
8:00 am |
12:00 pm |
ICS01 |
Recycled Parts for Collision Repair (RCY01) |
Shawn Collins |
|
| |
|
|
ICS02 |
Inspecting Repairs for Quality Control (QUA01) |
Bob Zelano |
I-CAR Education |
| |
|
|
ICS03 |
Overview of Cycle Time Improvements for the Collision Repair Process (CYC01) |
Kim Beck |
I-CAR Education |
| |
|
|
ICS04 |
Collision Repair for Toyota, Lexus, and Scion Vehicles (TOY01) |
Mark Olson |
I-CAR Education |
| |
|
|
ICS05 |
Hazardous Materials, Personal Safety, and Refinish Safety (WKR01) |
Jack Charles |
I-CAR Education |
| |
|
|
ICS06 |
Movable Glass (GLA01) |
Mitch Becker |
I-CAR Education |
|
SATURDAY,
OCTOBER 9 |
1:00 pm |
5:00 pm |
ICS07 |
Vehicle Technology and Trends 2010 (NEW10) |
Shawn Collins |
I-CAR Education |
| |
|
|
ICS08 |
Inspecting Repairs for Quality Control (QUA01) |
Bob Zelano |
I-CAR Education |
| |
|
|
ICS09 |
Waterborne Products, Systems and Application (REF07) |
Kim Beck |
I-CAR Education |
| |
|
|
ICS10 |
Collision Repair for Toyota, Lexus, and Scion Vehicles (TOY01) |
Mark Olson |
I-CAR Education |
| |
|
|
ICS11 |
Hazardous Materials, Personal Safety, and Refinish Safety (WKR01) |
Jack Charles |
I-CAR Education |
| |
|
|
ICS12 |
Stationary Glass (GLA02) |
Mitch Becker |
I-CAR Education |
|
SUNDAY,
OCTOBER 10 |
8:00 am |
12:00 pm |
IC01 |
Collision Repair for Toyota, Lexus & Scion Vehicles (TOY01) |
Mark Olson |
I-CAR Education |
| |
|
|
IC02 |
Advanced Material Damage Analysis (DAM08) |
Mitch Becker |
I-CAR Education |
| |
|
|
IC03 |
Collision Repair for Honda and Acura Vehicles (HON01) Premiere! |
Jack Charles |
I-CAR Education |
| |
10:30 |
12:00 pm |
PC01 |
Insurance and Collision Repair: Issues 2011 |
Robert Passmore, PCI |
PCI |
| |
1:00 pm |
5:00 pm |
IC04 |
Recylced Parts for Collision Repair (RCY01) |
Mitch Becker |
I-CAR Education |
| |
|
|
IC05 |
Inspecting Repairs for Quality Control (QUA01) |
Bob Zelano |
I-CAR Education |
| |
|
|
IC06 |
Collision Repair for Honda and Acura Vehicles (HON01) Premiere! |
Jack Charles |
I-CAR Education |
|
TUESDAY,
OCTOBER 12TH |
1:00 pm |
2:00 pm |
ASE01N |
ASE Collision Test Prep Course |
Teresa Bolton, ASE |
ASE Test Prep |
| |
2:30 pm |
3:30 pm |
ASE02C |
ASE Mechanical Test Prep Course |
Tony Molla, ASE |
ASE Test Prep |
|
WEDNESDAY,
OCTOBER 13TH |
8:00 am |
12:00 pm |
IC07 |
Collision Repair for Toyota, Lexus & Scion Vehicles (TOY01) |
Mark Olson |
I-CAR Education |
| |
|
|
IC08 |
Advanced Material Damage Analysis (DAM08) |
Jeff Poole |
I-CAR Education |
| |
|
|
IC09 |
Recycled Parts for Collision Repair (RCY01) |
Shawn Collins |
I-CAR Education |
|
WEDNESDAY,
OCTOBER 13TH |
1:00 pm |
5:00 pm |
IC10 |
Collision Repair for Honda and Acura Vehicles (HON01) Premiere! |
Johnny Dickerson
|
I-CAR Education |
| |
|
|
IC11 |
Inspecting Repairs for Quality Control (QUA01) |
Jeff Poole |
I-CAR Education |
| |
|
|
IC12 |
Recycled Parts for Collision Repair (RCY01) |
Shawn Collins |
I-CAR Education |
