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MSO Symposium

 To better serve the multi-shop owners/operators segment of the collision repair industry, ASRW held a new annual event at ASRW | NACE | CARS 2011,  called the MSO Symposium.  THANK YOU to all attendees and sponsoring exhibitors who participated in this event and helped make it a HUGE success!

PRODUCED BY:

ASA 

 NACE 2011

 Symphony Advisors

 

 HOSTED BY:  
 
 GUEST FACILITATOR:

 Matt Ohrnstein
Matthew Ohrnstein
Symphony Advisors

 

 

Vince Romans
Vincent Romans
The Romans Group 























QUICK FACTS


  • Whether you are an MSO of 3 or 30 locations, or you are looking to sell or to grow through acquisitions, this symposium offers invaluable and timely information about where the MSO fits in a rapidly-changing collision repair market.

Key topics for the MSO Symposium sessions:

  • Leadership
  • Operational Excellence
  • Standard Operating Procedures
  • Business Strategy
  • Insurance Client Development
  • Back Office Operations
  • Talent Development
  • Capital Formation
  • The shift of claims to the MSO segment
  • Insurance carriers’ expectation of the MSO when conducting business
  • Relationship between MSOs and the supply chain
  • Information and innovation 
  • Parts and services procurement
  • Acquiring and Developing Collision Centers
  • Integrating Acquisitions



2011 SCHEDULE OF EVENTS


7:30 am –8:30 am    Networking Breakfast
8:30 am – 10:00 am    General Session with Chris Brogan (Social Media Guru)
10:00 am – 10:20 am   Networking Break
10:20 am - 10:30 am  Welcome & Opening Comments
10:30 am – 12:00 pm 
 
Lessons Learned from the "Big 4"

Facilitated by: Matthew Ohrnstein, Symphony Advisors
Guest Panelists:
  • Rollie Benjamin, ABRA Auto Body & Paint, CEO 
  • Cathy Bonner, Service King Collision Centers, President 
  • Brock Bulbuck, The Boyd Group, CEO
  • Steve Grimshaw, Caliber Collision Centers, CEO
12:00 pm – 1:30 pm 
 
Networking Luncheon
“Money Talks: The Investor’s View of the State of the Financial Markets
and What Does The Next Five Years Look Like For Owners of and Investors
in Multiple Collision Repair Shop Operators"
  • Keynote Speaker: Rex Green,  BB&T Capital Markets, Managing Director
1:30 pm – 3:00 pm 
 
Scale Matters: The Evolving Relationship Among Insurers, MSO's, Suppliers
and Information Service Providers

Facilitated by: Vincent Romans, The Romans Group

Guest Panelists:
  • Bill Brower, Liberty Mutual Insurance, AVP& Manager, Auto Physical Damage
  • Jim Dickens, CCC Information Services, Senior Vice President
  • Terry Fortner, LKQ Keystone, Vice President
  • Rob Knott, Nationwide Insurance, Claims Director
  • Shawn Hezar, Apex Auto Body, CEO
  • David Smith, Enterprise Rent-a-Car, Vice President
3:00 pm – 3:30 pm   Networking Break
3:30 pm - 5:00 pm
 
The Art of the Deal - Acquiring and Developing New Locations

Facilitated by: Matthew Ohrnstein, Symphony Advisors
Guest Speaker: John Walcher, Veritas Advisors

Guest Panelists:
  • John Gagliano, Collex Collision Experts, CEO 
  • Harry Hall, Dupont Performance Coatings,  North America Sales Manager
  • Pat James, Auto Body America, CEO 
  • Brandon Thomas, Collision Revision, President 
5:15 pm – 7:30 pm   Closing Networking Reception




















































SPONSORED BY:

 

CCC Information Services

 

Toyota Wholesale Parts

 

DuPont Performance Coatings



 Summit Software  

UniCure Spraybooths

 I-CAR

THE ROMANS GROUP LLC   Enterprise

 1800 radiator

 


 

 


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